Frequently asked questions
Everything you need to know before your consultation.
What is Honorlock?
Honorlock is an online proctoring service that uses AI and live proctors to monitor exams remotely.
Isn't ProctorU still around?
ProctorU rebranded to Meazure Learning — the platform, live proctors and record-and-review workflow are the same service under a new name, and we fully support it.
How do I prepare for my exam?
Book a consultation with us. We'll walk you through platform requirements, technical checks, and environmental setup.
What equipment do I need?
Typically a laptop or desktop with webcam and microphone, a stable internet connection, and a quiet, well-lit room.
Can I test my webcam beforehand?
Yes — webcam and microphone testing is included in our technical readiness service.
What internet speed is recommended?
Most platforms require at least 5 Mbps download and 3 Mbps upload. We recommend 10+ Mbps for reliability.
How do I book a consultation?
Use our booking form or message us directly on WhatsApp at +254745478933.
How long does a consultation take?
Most consultations take 30–60 minutes depending on the platform and your preparation needs.
Which exams do you support?
We support 100+ exams including TEAS, NCLEX, GRE, GMAT, PMP, CompTIA, AWS, Microsoft, Cisco, and many more.
How do I contact Ace Proctor Exam?
Reach us on WhatsApp at +254745478933 or by email at aceproctor71@gmail.com.
Is my information kept confidential?
Absolutely. We treat every consultation with strict privacy and never share your details.
Do you support last-minute bookings?
Yes, we offer urgent last-minute consultations subject to availability.
What platforms do you cover?
Honorlock, Pearson VUE, Examity, Proctorio, PSI, Prometric, Kryterion, Meazure Learning (formerly ProctorU), and many more.
Do you help with Safe Exam Browser?
Yes — we provide installation, configuration, and readiness guidance for SEB.
Can you help with Zoom or Teams proctored exams?
Yes, we support Zoom, Google Meet, and Microsoft Teams-based proctoring.
What if I have technical issues during my exam?
Contact your proctoring platform's support first. We can help you troubleshoot common issues before your session.
Do you offer group consultations?
We primarily offer 1-on-1 consultations for the most personalized experience.
How much does a consultation cost?
Pricing depends on the service and platform. Reach out on WhatsApp for a quote tailored to your exam.
Can you help with international exams?
Yes, we work with students worldwide across all major English-language proctoring platforms.
How do I pay for consultations?
We accept multiple payment methods. Details will be shared once you confirm your booking on WhatsApp.